User not showing up on Task from JIRA

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    Alex Roman

    The user must be mapped in the "Map JIRA Users to PI Users".  You can find this by going to your Administration section in the left navigation and then clicking "Your Apps & Add Ons". 

    Then click on PI Integration for JIRA ON Premise to expand your options, then click Configure.

    Here in the Configuration page you can click the link "Map JIRA Users to PI Users" to view all your Proposed Users and Mapped Users.  You will see the word Mapped for users that have been mapped and "proposed" for users that have been proposed as a user to map from JIRA to Project Insight.  Click the edit icon to either edit the PI User to map with the JIRA user or click save to accept the Proposed mapping.


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