No evidence of integration on JIRA

Comments

4 comments

  • Avatar
    Alex Roman

    Hi Stephen,

     

    First thing I would recommend checking is the the permissions of the Integration user has full access by going doing the following:

    1. In your left navigation go to "Your Apps & Add Ons" under Administration section.
    2. Next click on "PI Integration for JIRA ON Premise and then Click Configure button.
    3. Now click Check Permissions
    4. No make sure that every result is True after click Check Permissions.


  • Avatar
    Stephen Leslie

    I've done this and all of the permissions are marked as true. I'm using our test site when I get this issue, would that have anything to do with it?

  • Avatar
    Alex Roman

    Hi Stephen,

    It's your Project Insight test site that is connecting to your JIRA On-Premise?

  • Avatar
    Stephen Leslie

    Yes

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