Hi, we are experiencing a problem with adding documents in PI when opening new and existing projects. When adding the electronic documents (ex. word and excel files) they are not exporting correctly, the extensions are dropped and the preview icon is not visible. It is almost as if the document is a ghost image that can not be opened.
We have not experienced this issue before please advise how we should proceed. If we are not able to add files to the projects and view them it will delay the process of our projects.
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