Similar to other features in PI - Issues now have their very own home! The Issue Home is currently in "preview" mode as a newer feature, but it is here to stay. Access the new Homes from the My Insight drop down menu.
See how many open issues are assigned to you by:
- Make sure you refresh the charts!
Recent Issue Activity
Get updates on your Issues - update on status, state and assignment. Click "More" to see all of the notifications, if you want to see your global notifications, go to the icon at the top of the page.
New vs Closed by Month
Compare the progress of the tickets on your plate over the last 3 months.
Run out-of-the-box reports or navigate to the Issue Reporting section to dive headfirst into the reporting world.