While you add/delete or activate/inactivate users, PI gives you the ability to track your current Active User count. This is most helpful for Sys Admins or User Admins when onboarding users or recounting the Active User list.
On the PI Main Menu dropdown, there is an Admin button for System Administrators only.
The Admin section has an Account page where you can see the "current" User count and breakdown. When viewing this Current Usage there are a couple things to note...
- The "Total" count sometimes takes a few minutes to catch up with the actual Total. The Total is cached so the numbers will catch up, soon!
- Refer to your original contract with Project Insight to verify if your account has a flat rate or separated rate for power/team users
- Refer to your original contract about overages, especially if you are on a monthly billing cycle